Last Updated: 16th of July 2023

At Festivawl Nexus SRL (“Festivawl,” “we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your information when you interact with our website and use our services. By accessing or using our website and services, you consent to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information: When you use our services, we may collect personal information that you provide voluntarily, such as your name, email address, and any other information you choose to provide.

1.2 Usage Data: We may collect non-personal information about your interactions with our website and services, including your IP address, device information, browser type, and usage patterns. This data helps us analyze trends, improve our services, and enhance your overall experience.

2. Use of Information

2.1 Providing Services: We use the information we collect to deliver our services to you, including creating a personalized festival experience, sending relevant notifications, and providing support.

2.2 Communication: We may use your email address to send you important updates, announcements, and marketing communications related to Festivawl. You can opt-out of receiving marketing communications by following the unsubscribe instructions provided in the email.

2.3 Analytics and Improvements: We may use the collected information for analytical purposes to understand user behavior, improve our website and services, and customize content based on user preferences.

3. Data Sharing

3.1 Third-Party Service Providers: We may engage trusted third-party service providers to perform functions and process data on our behalf. These providers are contractually bound to protect your information and are prohibited from using it for any other purpose.

3.2 Legal Compliance: We may disclose your information when required by law, regulation, legal process, or government request. We may also disclose information to investigate and prevent illegal activities, fraud, or potential threats to the security of our services or users.

4. Data Security

We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure.

5. Your Rights

You have the right to access, update, correct, delete your personal information, or delete your account. Below are the details on how to manage your data and account:

5.1 Managing Your Information: If you wish to access, update, or correct your personal information, you can do so by contacting us at support@festivawl.com.

5.2 Account Deletion: If you decide to delete your account, you can do this directly within our mobile application. To delete your account, go to the Profile section and select “Delete Account.” This action will remove your personal information from our systems and we will no longer retain your data, except as required by law or for legitimate business purposes. Please note, deleting your account is irreversible, and all data associated with your account will be permanently deleted.

If you have any concerns about the processing of your information or wish to exercise any of these rights, please contact us at support@festivawl.com.

6. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any updates.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at support@festivawl.com.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.